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Plaza On The River, London
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Key details
About the Hotel
18 Albert Embankment, London Se1 7Tj, United Kingd,
London,
United Kingdom,
SE1 7TJ,
Greater London
Plaza On The River is strategically located on the south side of the River Thames, offering stunning views of the London Eye and the Houses of Parliament. The hotel is well-regarded for its award-winning dining and business facilities, which appeal to both leisure and corporate guests. It features modern amenities and is easily accessible from key underground stations. Guests can expect a blend of comfort and elegance along with a rich array of local attractions.
Location
Plaza On The River is conveniently situated within walking distance of Vauxhall and Waterloo stations, providing easy access to London's public transport network. Popular attractions like Big Ben, Westminster Abbey, and Tate Modern are close by. The hotel's central location makes it a practical base for exploring the city, as all major shopping streets and large department stores are easily reachable.
Rooms
Guests can choose from stylish rooms that include comfortable queen-size or king-size beds. Each room is equipped with modern amenities such as flat-screen TVs, minibars, and electric kettles. Upgraded rooms offer additional features like Nespresso coffee machines and bathrobes. Many rooms provide picturesque views of the city or river, enhancing the overall guest experience.
Eat & Drink
The hotel's dining experience centers around Chino Latino, an award-winning restaurant that serves a fusion of Pan-Asian cuisine and Latin cocktails. Guests can enjoy picturesque riverside views while dining at the on-site restaurant. A classic Afternoon Tea experience is also available, featuring a selection of finger sandwiches, scones, and pastries. Room service operates 24 hours for added convenience.
Leisure & Business
The hotel boasts a state-of-the-art fitness center with a range of cardio and weight training equipment. The Executive Lounge offers exclusive access and amenities for business travelers, including complimentary snacks and beverages. For events, there are 24 meeting rooms and flexible spaces designed to accommodate various requirements, making it suitable for business conferences and private gatherings.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Amazing Views
“The room was amazing, offering stunning views of London right from the moment I walked in.” view full review
Smart Controls
“The intelligent controls for lights, air conditioning, and window blinds made my stay incredibly convenient and enjoyable.” view full review
Luxurious Bathroom
“The bathroom was luxurious and well-appointed, providing a relaxing retreat after a long day.” view full review
Delicious Breakfast
“Even though the lounge breakfast could use some variety, the overall breakfast experience was good and set a positive tone for my day.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Dryer
Services
Valet parking
24-hour room service
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Spa & Leisure
Indoor swimming pool
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Location
18 Albert Embankment, London Se1 7Tj, United Kingd,
London,
United Kingdom,
SE1 7TJ,
Greater London
Map view
18 Albert Embankment, London Se1 7Tj, United Kingd,
London,
United Kingdom,
SE1 7TJ,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4500 ft
Garden
Buckingham Palace
1.6
mi
Church
Westminster Abbey
4100 ft
Elizabeth Tower - Houses of Parliament
Big Ben
4500 ft
Museums
The British Museum
1.9
mi
Square
Trafalgar Square
1.4
mi
Public Building
Houses of Parliament
5100 ft
Museums
National Gallery
1.4
mi
Gallery
Tate Modern
1.5
mi
Clive Steps
Churchill War Rooms
1.0
mi
Garden
The Oval
4600 ft
Museums
Imperial War Museums
4100 ft
Gallery
Tate Britain
3900 ft
Market
Borough Market
1.7
mi
Opera House
Covent Garden
1.4
mi
Aquarium
SEA LIFE Centre London Aquarium
3900 ft
Church
Westminster
1.1
mi
Square
Piccadilly Circus
1.4
mi
Castle
Tower of London
2.3
mi
Palace
St James's Park
1.3
mi
Church
Westminster Cathedral
1.1
mi
Church
Saint Margaret's Church on Parliament Square
3300 ft
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.1
mi
Bridges
Vauxhall Bridge
2700 ft
Bridges
Westminster Bridge
4700 ft
Harbor
Tower Bridge
2.2
mi
Museums
Florence Nightingale Museum
4000 ft
Palace
Lambeth Palace
4400 ft
Nearby
Bridges
Lambeth Bridge
1800 ft
Restaurants
Chino Latino
100 ft
18 Albert Embankment Park Plaza Riverbank Hotel
Tamesis Dock
700 ft
Opposite 9 Albert Embankment
Mezemiso
200 ft
10 Albert Embankment Inside Crowne Plaza Albert Embankment
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
fantastic location
friendly staff
early check-in issue
limited dining options
7.4/10
Very good
Rooms
7.8
Location
8.1
Service
7.3
Dining
6.8
Guest reviews
7.4/10
based on 19 reviews
4.5/5
based on 2098 reviews
8.7
8.7/10 based on 2178 reviews
#357 of 1,140 hotels in London based on Tripadvisor
Casey
United States of America,
June
2024
8.2/10
My stay at the hotel was incredible! The rooms were spacious, clean, and had a balcony overlooking the beautiful Thames. With high-tech modern conveniences like air conditioning and remote-controlled curtains, it felt like a luxurious retreat. The service was top-notch, with a welcoming and accommodating staff. The location was ideal for exploring London with plenty to do within a short walk. The dining experience provided amazing views over London. The facilities were impressive and added to the overall enjoyment of my stay.
Rooms
9.0
The rooms were as described and generously sized with all the amenities you could possibly want.
Service
8.0
The staff were lovely and welcoming, and they promptly fulfilled my requests like delivering a jug of milk free of charge.
Location
8.0
The hotel's location was great, making it easy to cater to kids and explore London on foot or by bus.
Dining
7.0
The dining experience offered Sicilian products and had amazing views over London.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
Maurice
United States of America,
June
2024
7.4/10
My stay at the hotel was a mix of pleasant surprises and a couple of disappointments. The rooms were absolutely beautiful with a view over the river, but the quality of snacks and drinks available didn't match the high price tag. The service had its ups and downs with fantastic gestures like a card and a bottle of wine, but also minor inconveniences like early morning room cleaning. The location was great with stunning views of London landmarks and easy access to transportation, but there were some cleanliness issues noted. The dining experience had its highs and lows, with lukewarm food and delivery mishaps overshadowing the delicious marmalade. The facilities were modern with a variety of services available, but there were some noise disturbances and slow lifts at times.
Rooms
8.0
The rooms were absolutely beautiful with a view over the river, but the snacks and drinks available were very expensive for the quality.
Service
7.0
The service had its ups and downs, with fantastic gestures like a card and a bottle of wine, but there were minor inconveniences such as early morning room cleaning.
Location
9.0
The location was great with stunning views of London landmarks and easy access to transportation, but there were cleanliness issues noted.
Dining
6.0
The dining experience had its highs and lows, with lukewarm food and delivery mishaps overshadowing the delicious marmalade.
Facilities
7.0
The modern facilities offered a variety of services, but there were some noise disturbances and slow lifts at times.
Rob
United Kingdom,
April
2024
6.6/10
I had a mixed experience at this hotel. The rooms were well-equipped but a bit cold at night, and the service varied from rude to fantastic. The location was excellent for exploring London, although the dining options were hit or miss. The facilities were decent overall.
Rooms
7.0
The room had useful amenities like a coffee maker, dishwasher, and washing machine, but it was cold at night. The bathroom was well-appointed with high-quality toiletries.
Service
6.0
The service ranged from rude and uninterested to fantastic. I appreciated the complimentary drink upon arrival and the thoughtful gesture of a card and wine in the room.
Location
8.0
The location was spot-on, offering easy access to public transport and stunning views of London landmarks. However, it was slightly out of town and required a 20-minute walk to reach some attractions.
Dining
5.0
The dining experience had its ups and downs with a good spread of items but the restaurant and bar food were lacking in quality and taste. The prices were hefty despite the decent offerings.
Facilities
7.0
The facilities were satisfactory, offering services like dry cleaning, 24-hour room service, laundry, and valet parking.
Marty
United States of America,
March
2024
8.2/10
I had a fantastic stay at this hotel! The rooms were top-notch with all the modern features I could ask for, like pushbutton drape closure and bedside control of lights. The spacious bathroom with a lovely shower was a highlight, even though I had requested a room away from the elevator. The service was impeccable, and I appreciated the little touches like finding a feedback form in the fridge. The location, although slightly out of town, was perfect for sightseeing around the London Eye. However, there were some moments where staff seemed a bit stressed. The dining options didn't quite meet my expectations, but the high-quality dishes made up for it. The facilities were great overall, offering everything I needed.
Rooms
9.0
I was impressed with the spacious and comfortable rooms equipped with all the modern features I could ask for.
Service
9.0
The service was fantastic, with attentive staff and thoughtful touches like a feedback form in the fridge.
Location
8.0
The location was great for sightseeing around the London Eye, although some staff appeared stressed at times.
Dining
7.0
While the dining options were not spectacular, the high-quality dishes made the experience enjoyable.
Facilities
8.0
The hotel had excellent facilities that met all my needs during my stay.
George
United Kingdom,
March
2024
8.8/10
My stay at the hotel was amazing! The staff were excellent, very polite, and incredibly helpful. The cocktails were great with a wide variety to choose from, and the breakfast was superb with a fantastic selection of food and beverages. I would highly recommend this hotel to anyone visiting London. The room was beautiful with a wonderful view from the balcony.
Rooms
9.0
The room was amazing, clean, and comfortable, with a beautiful view from the balcony.
Service
8.0
The staff were professional, helpful, friendly, and efficient throughout the hotel.
Location
9.0
The location was gorgeous, with a central and convenient setting. Special thanks to Mr Alejandro at the front desk for his professional and helpful service.
Dining
9.0
The dining experience was excellent, with lots of choices and a fantastic view. The breakfast options were great.
Facilities
9.0
The facilities were top-notch, enhancing the overall stay experience.
Karl
United States of America,
February
2024
6.8/10
My second visit to this hotel was a mixed experience. The rooms offer great river views and are well-appointed with a kitchen, but the beds are slightly softer than I prefer, and the shiny surfaces tend to attract marks and fingerprints.
Rooms
8.0
The rooms are clean, well-appointed, and offer great river views, but the beds are slightly softer than expected.
Service
5.0
I had a few service issues during my stay as there were long wait times, and the staff seemed unhelpful and even put the phone down on me multiple times. Additionally, they were not willing to assist with simple requests like calling a taxi for me.
Location
7.0
The location is fantastic for exploring Central London, being very close to the Thames River. However, the hotel lacked attention to detail for a place of its standard.
Dining
7.0
The dining experience at the hotel was varied and enjoyable, catering to different tastes. However, as a vegetarian, I felt the options were limited, and I would have preferred more choices, like vegetarian sausages for breakfast.
Facilities
8.0
The facilities, including dry cleaning, 24-hour room service, laundry, and valet parking, were convenient and met my needs during my stay.
Ray
United States of America,
February
2024
9.0/10
My stay at the hotel was truly wonderful. The rooms were clean and comfortable, with a beautiful view and lovely decor. Check-in was smooth despite arriving earlier than the stated time. The location is amazing, within walking distance of popular attractions like the Eye, making it very convenient. Service from staff members, including the bellmen and receptionists, was exceptional up until the moment we left. Overall, a fantastic hotel experience with a few minor drawbacks.
Rooms
9.0
The rooms were beautifully decorated with a lovely plate awaiting us. The view from the 1-bed suite was stunning.
Service
9.0
The service from all staff, including bellmen, receptionists, and restaurant staff, was impeccable throughout our stay in London.
Location
10.0
The location is fantastic, being close to popular attractions like the Eye and well within walking distance of key London landmarks.
Dining
8.0
We enjoyed dining in the Executive lounge with its great standard and amazing views. The breakfast experience was delightful.
Facilities
9.0
The hotel facilities were top-notch, especially the Executive lounge on the 12th floor. Everything was up to a great standard.
fantastic location
early check-in issue
Pamela
United Kingdom,
January
2024
6.2/10
I had a mixed experience at this hotel. The rooms offered stunning views over the Thames and the city center, including famous landmarks like Parliament and Big Ben. The room was beautiful and provided tea, coffee, chocolates, and water daily, yet the air conditioner seemed to always keep the room too cold, even at the highest temperature setting of 28 degrees.
Rooms
7.0
The rooms looked beautiful and provided amenities like tea, coffee, chocolates, and water. However, the air conditioner was challenging to adjust, always keeping the room too cold.
Service
6.0
The service was a mix of positives and negatives. While the turn-down service with curtains closing, bedside water, and chocolates was a romantic touch, the timing of room cleaning seemed late, possibly due to staffing issues.
Location
8.0
The location of the hotel, overlooking the Thames, was scenic and convenient for exploring the city. However, it lacked attention to detail for a hotel of its standard and was not close to local shops and restaurants.
Dining
5.0
The dining experience was disappointing overall. The options were limited, and the quality did not meet the expected standard, especially considering the price.
Facilities
6.0
The hotel facilities were decent, offering necessary services like dry cleaning, room service, laundry, and valet parking. However, they did not exceed expectations.
Dan
United Kingdom,
December
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms, although with a great view overlooking Big Ben, Parliament, and the London Eye, were unclean with food left on the floor. However, the breakfast served in the private lounge area was a nice touch, and the check-in was notably efficient. The hotel service was pleasant, with the staff being helpful, but there was a missed opportunity for the establishment to address concerns. The location was very central and convenient for accessing public transport, but cleanliness issues were evident. The dining experience, although offering good value, fell short in quality and taste, especially at the restaurant and bar. The facilities were decent overall.
Rooms
5.0
The rooms offered a stunning view but were unclean with food left on the floor.
Service
8.0
The staff were pleasant and helpful during my stay.
Location
7.0
Despite some cleanliness issues, the central location was very convenient for accessing public transport.
Dining
6.0
The dining experience, while providing good value, lacked in taste and quality at the restaurant and bar.
Facilities
7.0
The hotel's facilities were decent overall.
Karl
United Kingdom,
December
2023
7.4/10
The hotel had a fantastic location near the London Eye and the Houses of Parliament, making it a perfect base for exploring Central London. Although the room was not as clean as expected and did not have the promised river view, the comfortable bed and good tech in the room were positive aspects. The staff was a mix of helpfulness and rudeness, with some exemplary service and some disappointments. The dining experience was satisfactory but lacked more options for vegetarians. The facilities were decent overall, offering a good place to relax with a pool and spa area.
Rooms
6.0
The room was not as clean as expected and did not have the river view as advertised, but the bed was comfortable and the tech in the room was good.
Service
7.0
The staff had moments of being particularly helpful and friendly, but there were also instances of rudeness, especially during happy hour at the bar.
Location
9.0
The hotel's location near iconic London landmarks like the Houses of Parliament and the London Eye was excellent, offering easy access to various attractions.
Dining
7.0
The dining experience was good overall, but more vegetarian options would have enhanced the experience for my husband.
Facilities
8.0
The facilities were satisfactory, providing a nice pool and spa area for relaxation.
Charles
United States of America,
October
2023
8.0/10
Staying at the hotel was a great experience overall. The rooms were spacious and well-equipped, but there were some cleanliness issues. The service was exceptional, but improvements could be made in the kitchen area. The location offered beautiful views of the Thames River, but was a bit far from key attractions. The dining options were delicious and worth the price. The facilities were good, but some areas needed better maintenance.
Rooms
8.0
The room we stayed in was a good size with a large bathroom, overlooking the Thames River. It was well stocked with essentials for our stay.
Service
9.0
The service during our stay was extremely helpful.
Location
7.0
The hotel's location was ideal for seeing London from up high but not very convenient for exploring on foot. It was about a mile from Southbank Centre and other attractions, offering a lovely walk along the river.
Dining
9.0
The dining experience was delicious with plenty of options to choose from. The price was reasonable for the quality of food.
Facilities
7.0
The hotel offered good facilities, but some areas needed better maintenance.
Justin
United States of America,
September
2023
8.2/10
Staying here was an absolute delight! The rooms offered stunning views of the Parliament Building and the Big Ben Clock tower, with a very comfortable bed and all the modern amenities you could ask for. It was a peaceful and quiet retreat. The service was exceptional, with staff going above and beyond, even offering to help with our bags. The location was convenient for a mix of city exploring and relaxation, and the dining experience, although not perfect, had its highlights. The facilities were top-notch overall.
Rooms
9.0
The rooms were clean, comfortable, and beautifully furnished, with amazing views.
Service
9.0
The service was impeccable, with staff being incredibly helpful and friendly.
Location
8.0
The hotel's location offered a perfect balance between city buzz and peaceful surroundings.
Dining
7.0
The dining options were decent, but there were some room for improvement in terms of variety.
Facilities
8.0
The facilities were modern and well-maintained, adding to the overall comfort of the stay.
William
United States of America,
September
2023
6.4/10
My stay at the hotel was a mixed experience. While the rooms offered exceptional views towards the London Eye and South Bank, they were in need of an upgrade and better cleaning. The hotel staff, like Harum Guest Relations Manager, Alejandro, Tony, and the Main Door guys, were attentive but slightly disruptive during sleeping hours. The hotel's location was perfect for exploring the Southbank and Westminster, although it required a bit of a walk to reach the metro. The dining experience was decent, although the vegetarian options could have been more varied. The facilities were average, with some areas needing improvement.
Rooms
7.0
The rooms did get cold very quickly but had exceptional views towards the London Eye and South Bank.
Service
6.0
The staff, including Harum Guest Relations Manager, Alejandro, Tony, and the Main Door guys, were attentive but somewhat disruptive during sleeping hours.
Location
7.0
The hotel's location was a perfect launchpad for exploring the Southbank and Westminster, although it required a bit of walking to reach the metro.
Dining
6.0
The dining experience was average, with decent options but lacking variety for vegetarians.
Facilities
6.0
The facilities were adequate but could use some improvements.
John
United Kingdom,
August
2023
7.6/10
The hotel offers well-equipped modern rooms with clean and comfortable amenities. The service, though disorganized and rude in some areas, is friendly and informative overall. The location provides a mixed experience with some unwelcoming aspects but convenient access to key attractions. The dining options vary in quality, but the facilities are generally good.
Rooms
9.0
The rooms with a separate sitting room and balcony were clean, very modern, and boasted excellent bathrooms, making the stay very comfortable.
Service
8.0
The service staff were very friendly and informative, contributing to a pleasant overall experience.
Location
7.0
The hotel is about a mile from the Southbank Centre and many attractions, offering lovely views from the rooms and breakfast area on the 12th floor.
Dining
6.0
Facilities
8.0
The hotel provides decent facilities that cater to different needs, enhancing the overall stay.
clean
unwelcoming
Mark
United Kingdom,
July
2023
7.4/10
Staying at this hotel was a stylish way for my family of 5 to enjoy London without booking multiple rooms. The room itself was small but had stunning views of the Thames, Parliament, London Eye, Shard, and Gherkin. I really enjoyed my stay overall, but the room was advertised as a suite when it was more like a shoebox.
Rooms
7.0
The room had breathtaking views of London landmarks but was smaller than expected.
Service
6.0
The staff was a mix, some were helpful while others seemed aggressive. However, they did provide essential information when needed.
Location
9.0
The location was fantastic and perfect for exploring London. Close to Vauxhall station and offered a nice escape from the city buzz.
Dining
8.0
The dining experience was excellent with a wide variety of choices, including a lovely breakfast spread.
Facilities
7.0
The hotel had great facilities, including a convenient single interface for controlling room features. However, the service quality was inconsistent.